Privacy Policy

What we keep, and why.

Last updated September 10, 2026. Short, because there is not much to say: we keep what we need to write for you and bill you, and nothing else.

1. The short version

We collect what we need to write for you and bill you, and nothing else. We do not sell your data. We run no analytics or advertising trackers on wordjoy.co. Your unpublished copy and your brand material are confidential.

2. What we collect

Name, email, companyTo run your account and talk to youOur email and request board
Billing detailsTo take paymentStripe. We never see or store your full card number
Your brief, brand material, source documentsTo write the work you asked forThe request board and our working files
A phone number, if you book an intro callTo call you at the time you choseCal.com

We do not ask for, want, or knowingly store sensitive personal information. Please do not put it in a request.

3. What we do with it

Write your work, deliver it, bill you, and answer you. That is the list. We do not sell your personal information, and we do not share it with anyone except the service providers in §5 who need it to make the service run.

4. Analytics and cookies

wordjoy.co runs no analytics and no advertising or cross-site tracking cookies. The only cookies you may encounter are set by Stripe on its own checkout pages and by Cal.com on its booking page, under their own privacy policies. If we ever add analytics to this site, this section will say exactly what, before it goes live.

5. Who else touches your data

Each holds only what it needs. We do not send your data anywhere else.

6. AI tools

We use AI tools to assist drafting. Every piece is written, edited, and checked by a human who stands behind it. We do not sell or share your material beyond the tools required to produce your work.

7. How long we keep it

Account and billing records: as long as the law requires. Your briefs and delivered work: for the life of your account and 12 months after, so we can send you something you have lost. Ask us to delete it sooner and we will.

8. Your rights

Ask us what we hold on you, ask for a copy, ask us to correct it, or ask us to delete it: hello@wordjoy.co. We answer within 30 days. If you are in the EU/UK or California, you have specific statutory rights and we honour them regardless of where you are.

9. Security

Access is limited to people who need it. Payments go through Stripe and never touch our systems. No system is perfectly secure and we will not claim otherwise; if a breach affects your data we will tell you promptly and tell you what we know.

10. Children

WordJoy is a business service and is not directed at anyone under 18.

11. Changes and contact

Material changes are emailed to active subscribers. hello@wordjoy.co.

See also our Terms of Service.